Frequently Asked Questions
At House of Bespoke Accord, every detail is considered with care. Below youāll find answers to some of the most frequently asked questions regarding our collections, orders and services.
How can I place an order?
Browse our collections, select your preferred item and size, and add it to your shopping bag. Once you are ready, proceed to checkout and enter your delivery and payment details.
After your order has been successfully placed, you will receive an order confirmation via email.
Do I need an account to place an order?
No. You may shop as a guest. However, creating an account allows you to view your order history, save your details and enjoy a more seamless shopping experience.
How do I know which size to select?
Please refer to our Size Guide available on the website. As measurements and fits may vary between designs, we recommend reviewing the product description before placing your order.
For further assistance, our Customer Care team will be pleased to guide you.
Can I change or cancel my order?
We begin processing orders shortly after they are confirmed. If you would like to request a change or cancellation, please contact us as soon as possible.
Once an order has been processed or dispatched, changes may no longer be possible.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation containing your tracking information.
Which countries do you deliver to?
We currently serve selected markets, including Pakistan and Oman. Available shipping destinations will be displayed during checkout.
What payment methods do you accept?
Available payment methods are displayed at checkout and may vary depending on your country or region.
Are the colours shown online accurate?
We make every effort to display colours as accurately as possible. However, colours may appear slightly different depending on your screen settings and lighting conditions.
How should I care for my garment?
Care instructions are provided on the garment label and, where applicable, within the product description. We recommend following these instructions carefully to preserve the quality and finish of your piece.
How can I contact Customer Care?
You may contact us via:
Email: support@houseofbespokeaccord.com
WhatsApp: Available through the WhatsApp contact option on our website.